|About Kaizen Enterprises|
Ian James is the Principal of Kaizen Enterprises, which he founded in 1996.
Ian has worked as a management consultant and Commercial Agent for 30 years, and has experience in many business areas. He has conducted assignments for many major financial institutions, including ANZ, CBA, NAB, WBC, AGC, and Esanda, usually specialising in fraud and missing securities.
Prior to founding Kaizen Enterprises, Ian dealt mainly in consumer debt recovery, and oversaw around 1,000 repossessions a week in Sydney and Brisbane. He operated as a de-facto Credit Bureau in NSW and Queensland, for the home-appliance rental industry, prior to the establishment of the Credit Reference Association of Australia (CRAA).
Ian was first licensed as a NSW Commercial Agent in 1983. Since 1992, he has completed the equivalent study of three undergraduate degrees, and has post-graduate qualifications in management from the University of Wollongong. In 1998 Ian also completed training as a Life Coach.